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COVID Protocols

COVID Protocols

The safety of our team and guests is our top priority. Here is what you can expect at your next visit:

The Retail Experience

Mandatory Masks: before entering ensure you are wearing your mask

Sanitize Upon Arrival: we will direct you to our hand sanitizer/washing station

Contact-less Greeting: no hugs or handshakes for now

Retail Area: please ask us for assistance with products

Physical Distance Directional Signage: to keep staff and guests at a safe distance

Encourage Touch-less Payment Options: we encourage you to use debit/credit tap if possible

The Salon Experience

Temperature Checks & Complimentary PPE For All Guests: or guests are encouraged to wear their own

Stylists Stations Will Be 6-Feet Apart: or have a solid barrier between stations

Stations Sanitized In Between Each Guest: to maintain guest and team safety

Dividers Will Be Installed: between our shampoo sinks

Only Guests Allowed: no friends or family to accompany you during your appointment

The Spa Experience

Temperature Checks & Complimentary PPE For All Guests: or guests are encouraged to wear their own

Estheticians Will Wear Face Masks and/or Face Shields: during services

Treatment Rooms and Equipment Will Be Sanitized: in between each guest to maintain guest and team safety

Sheets, Towels, and Robes, and Other Laundry: will be laundered after each service

Only Guests Allowed: no friends or family to accompany you during your appointment

Our Team

Associates Will Wear Masks/Face Shields: at all times while in our facility.

Infection Control Certification: every service provider will have completed and received proper certification and disinfection/PPE training

Service Providers Will Wash Hands: thoroughly before and after every guest

Associates Will Be Screened Each Day: for symptoms prior to starting their shift

Tools And Products: will not be shared between stylists and will be disinfected in between each guest

Our Guest Experience

Waiting Area Will Be Limited: to ensure physical distancing

Bathrooms Will Be Cleaned: after each guest

Coffee & Magazine Service Will Be Suspended: for the time being

Accessible Hand Sanitizer: will be provided to all guests during their visit

Coat Check Service Will Be Adjusted: guests can hang up their own coat for the time being