Our Appointment Cancellation & No-Show Policy
When we reserve an appointment time for you, we strive to give you the best experience possible to help you to look and feel your best; we hope that you will respect the reserved time of our stylists and estheticians as well, and avoid last minute cancellations or not showing up for appointments.
We require notice of 24 hours or more for any appointment cancellations or time/date changes.
For appointments reserved for 2 hours or more in length, or estimated at over $100 before tax, for a cancellation or appointment change within 24 hours of the appointment, there may be a $50 charge applied to your account which must be paid before having your next appointment.
If appointments are moved or cancelled more than twice in a year period, your stylist or estheticians may only be able to reserve appointment times for you on a walk-in/call-in, the day of appointment requested, basis.
Making an appointment reservation acknowledges acceptance of this policy.